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FAQ

Most asked questions

Can I order an item from outside Europe?

Currently we only ship to countries in Europe, but if you are outside of Europe and want to make a bulk order up to 100 euros, kindly can contact us for a quote.

Once we start shipping outside Europe in 2020, we will send a news letter to share the good news 🙂

I made an order less than 30 euros and I am been charged for shipping why?

Our free shipping policy is valid only for orders starting from 30 euros.

I want to personalise my passport cover, is it FREE?

All default personalization with your name or phrase including a single charm is for free. Afterwards each additional charm is billable.

I made an order that I would like to return?

You have up to 14 days after purchase to return unused items. Except for items that were personalised, you can return all other item. Please note that shipping cost for returns will be handled by you. If you wish to make any returns, kindly contact us so we can process your refund for you.

Since you run a travel blog, do you also sell travel packages?

We are not a travel agency, but as we travel the world and explore, we constantly share travel hacks, tips on budget secrets. We also curate travel itineraries for budget travelers like us. If you would love to get more information on that, feel free to head to the blog where you can find all the resources you need for your next trip or contact us for a to draw up a travel plan for you.

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